Privacy Policy & T&C's
Privacy Policy and Terms & Conditions
To ensure smooth operations and provide the best service to our clients, we have established the following privacy policy and terms and conditions:
1. Introduction
At The Smile Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you engage with our teeth whitening services.
2. Information We Collect
We may collect the following types of personal information:
- Name
- Contact information (phone number, email address)
- Medical history relevant to teeth whitening procedures
- Payment information (credit/debit card details)
- Any other information you voluntarily provide during consultations or bookings
3. How We Use Your Information
The information we collect is used to:
- Provide and manage our teeth whitening services
- Process your payments securely
- Communicate with you regarding appointments, promotions, and follow-up care
- Customize our services to meet your specific needs
- Comply with legal requirements
4. Information Sharing and Disclosure
We do not share, sell, or distribute your personal information to third parties, except in the following cases:
- When required by law or to comply with legal processes
- When necessary to protect our rights, property, or safety
- When engaging with service providers (e.g., payment processors) who assist us in our business operations, provided they adhere to strict confidentiality agreements
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request the deletion of your personal data (subject to legal and contractual restrictions)
- Withdraw consent to the processing of your personal information at any time
8. Cookies and Online Tracking
Our website may use cookies and other tracking technologies to enhance your online experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
- The Smile Studio
- hello@thesmilestudio.co.nz